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Our approach to assisting an organization draws upon our broad business consulting experience and strong technical expertise as system designers and integrators. Every company is different. Let us repeat-We treat every company differently depending on their needs assessment. We do not use a "cookie-cutter" approach to our analysis, because we know from experience that a small organization doesn't need the scope of work that a Fortune 1000 would need and vice versa. Our methods involve not just building systems, but thinking strategically, because your information technology portfolio is not just a system, it is a business strategy. The highlights of Synerteck's approach include a phase, often around eight weeks, entitled Technology Discovery Session (TDS), that identifies the data, technical, business and functional requirements, creates a conceptual design of the overall solution, develops a visual prototype of the application, and delivers a solution roadmap for implementation.

We will first focus on collecting current hardware, software and procedures, business processes, personnel requirements and any other additional information that is deemed necessary. We will then document the collected information to the extent required to adequately define the future state. Subsequently, we will focus on developing the future hardware, software and procedures to support the technology drivers for the organization. As part of this approach, we will identify gaps between the current and future state and identify improvement / effectiveness measures that will assist the organization in achieving its current and future vision.

Project Kickoff: The project will initiate with a Team Planning Session. The purpose of this meeting is to explain the Technology Discovery Session (TDS), answer the organization's and management's concerns, refine scope issues, and objectives, and generate consensus regarding how to proceed. Participants for the Technology Discovery Session (TDS) will also be identified and scheduled for preparatory interviews as needed.

Client Questionnaire Completion: Client questionnaires will be distributed to the appropriate staff. The questionnaires are then returned to Synerteck in a prescribed manner and timeframe as determined during the Team Planning Session.

Client Interviews: Upon completion of all pre-interview questionnaires, we will conduct onsite interviews with client personnel to include network engineers, operations, security, database administrators, and management. At the request of the organization or Synerteck, we may interview additional personnel, which were not previously identified during the Team Planning Session.

Analysis of Completed Survey: Upon completion of all questionnaires and client interviews, Synerteck will consolidate, synthesize, evaluate and compile recommendations with client interaction as needed.

Project Kickoff
Select Interviewees
Schedule Interviews
Review Questionnaires
Refine deliverables
Client Interviews
Onsite interviews with client personnel to include operations, security, end users, and Corporate and branch management
Analysis
Completed offsite with client interaction as needed
Deliverables
Presentation
Fact Book

This methodology incorporates our experience of many implementations, best practices, success stories and lessons learned. It is a proven methodology, addressing the full life cycle of systems development, with an integrated perspective across people, process, and technology issues.

Scope.
Synerteck will help the organization ensure that the technology, whatever it may be, delivers value to the business and that risks are appropriately mitigated. As an example, Synerteck may find for ABC Corp to focus on the following key areas:

  IT Effectiveness: Evaluation of current Information Technology Infrastructure, Hardware, Software, Policies & Procedures
Network Infrastructure Analysis: Review of the current network infrastructure and its ability to support current and future demands (including VPN and Security)
Online eCommerce: Creative and Technical reviews of existing Web Sites and eCommerce functionality to include a new design recommendation with basic mock-ups
Centralized Inventory Management: Analysis and high-level design for a centralized inventory management solution using Common Off The Shelf (COTS) products or custom developed solutions.
Backup & Disaster Recovery: Assessment of existing and planned backup, storage and recovery portfolios to include the design of a secure backup & recovery solution.


We cannot stress enough, that the approach and scope is different for every organization and is completely customizable. There are no hidden agendas or products in our portfolio that we push on a client. We design, build and manage a client just as we would like to have it done for us! It's about people. Ours, yours. Your customers. We strive to know you and your customers as people, we adapt our services to meet your needs and requirements, as well as maintaining a focus on the end result: your objectives.

Building The Solution
Once we have determined what an organization needs, we bring all of the information and communication systems together needed to make the solution come alive. We always utilize the best people, technology and best practices learned from other organizations in order to accomplish the goals. Our architects and system integrators are the best in the world and have done projects for Pfizer, Federated Department Stores and Harvard Law School. Below are just a sample of hardware and software partners that we work with on a daily basis.

Please click here to see an example of business cases and actual implementations.

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